Noorhimli (Himli) Ali

Associate Facilitator
Tetra Excellence Consulting Pte Ltd

About Noorhimli (Himli) Ali

With 20+ years of leadership experience in global training delivery, training management, regional sales and services management in the telecommunication, contact centre and consultancy industries, Himli offers proven track record and expertise in the Asia Pacific region. His career has spanned across several successful US multinational companies including IBM Germany, AT&T, Lucent Technologies, Avaya Inc, Aspect Software Inc, COPC Inc, Sumaria Networks LLC (US), Minaya Learning LLC (US), The Training Associates Corp (US), Door International (Netherlands) and technology/ training start-up companies in Singapore. He has held several senior sales and management positions in the region including being a co-founder of a technology startup company.

Himli’s passion and dedication in constantly striving for customer service and delivery excellence has been his trademark. Himli has won numerous international and regional awards for his contributions and achievements, including the successful set up of the training function in Asia-Pacific with 6 strategic locations, achieving the largest services sales and maintenance services deals in Asia-Pacific and many other successful sales wins with strategic US MNCs and local companies in ASEAN, India, China and Korea. His career highlights include receiving the prestigious MVP award for his training leadership and contributions from Lucent Technologies, US. Himli was one of the 3 recipients of the top eService Excellence Award in US from the CEO & President of Avaya Inc for his regional leadership and management. He consistently achieved the highest customer service rating among support groups in Asia-Pacific. He was the President of the Employee Satisfaction Committee and was part of the strategic team for Change Management initiatives in Asia Pacific.

Himli is a certified leadership coach, speaker and trainer of John Maxwell Team. He holds the Train the Trainer certification from the T. Harv Eker Signature Program. He is also a certified TetraMap facilitator, certified Channel Management instructor from MHI Global and certified facilitator and coach for Microsoft management and employees training program world-wide. Recently, he has been certified as a Dooner – certified facilitator for Doon Innovation Methodologies from Netherlands. He is currently the Vice President of the non-profit organisation, Learning & Performance Network (LPN) in Singapore and Chairman of 416 units condominium residential committee. With his past successful experiences and vast spectrum of skillsets, Himli has what it takes to turn whatever he touches into an absolute “GEM” and “GOLD”.

He received his Bachelor of Science Honours in Information Technology from the University of Salford in Manchester, United Kingdom.